If you have any firends with a Windows PC or an iOS 8 device that may be faster but if not sandisk support should be able to take care of you IIRC they can have you return the iXpand to them and they can do the update and send it back. You can use Ixpand formatter utility When you get format errors such as Sandisk ixpand is write protected, raw ixpand ,ixpand USB 3.0 unrecognized by computer and other format issues Sandisk Ixpand flash drive format tool is a portable utility that can format and update Ixpand USB 3.0 firmware. SanDisk iXpand 64GB V2 Lightning und USB 3 For an optimal experience with your iXpand Mini, SanDisk recommends that you update your firmware with each new release Für eine optimale Erfahrung mit Ihrem iXpand USB 3.0 Drive, empfiehlt SanDisk, dass Sie Ihre Firmware mit jeder neuen Version aktualisieren.
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